Customers consistently rave about the pro shop's knowledgeable staff, especially Harry, who takes time to explain product differences and offers strong discounts and freebies. Selection is wide, pricing beats online alternatives, and the atmosphere is genuinely welcoming to both beginners and players upgrading gear.
The business stands out for personal service: staff demo paddles in-store, match buyers to the right equipment for their needs, and build repeat loyalty through accommodating deals. One isolated negative review exists, but the overwhelming pattern is five-star praise for fair pricing and genuine enthusiasm.
Last verified 2026-08-01
As listed on Google.
As published by the business on its own website; not independently verified.
The rooftop location near Taman U Thant delivers a memorable experience with city views and a quiet mall setting; players appreciate the intimate space, welcoming staff, and singles court for mixed-skill games. Outdoor courts are exposed to weather and wind, the surface shows wear and uneven spots, and there is no equipment rental, so regulars bring their own gear.
Urban Pickle delivers consistent play in a well-kept facility close to residential Kuala Lumpur. Courts are clean, staff greet players warmly, and the casual energy keeps weekday crowds steady. Parking and air-conditioned toilets work well post-session. A reschedule mishap revealed unclear communication around the 48-hour booking policy, and neighbouring cafe or property odours occasionally drift onto the grounds. Most regulars overlook these as minor against the overall comfort and accessibility.
Most visits land hard against the strong positives: spotless courts and toilets, warm staff who pitch in for private events, a cafe that draws you back. One serious complaint detailed staff rudeness at end-of-session and a water policy shift that felt like a bait-and-switch. The tone shifted between visits for the unhappy customer; others report consistency. The place works best for groups wanting a full afternoon, not rush players on tight schedules. If you book, clarify the water and time-slot rules upfront.
Last updated 2026-08-01